IT Support Specialist | SACHBEARBEITER IT-SUPPORT (M/W/D)

Job Summary

As an IT Support Specialist for the city of Dillenburg, you will be the primary technical point of contact for approximately 300 users across diverse municipal facilities, including administrative offices, museums, fire departments, and childcare centers. Your day-to-day responsibilities involve providing first and second-level support, troubleshooting hardware like PCs and tablets, and managing network and telephony systems. Beyond technical troubleshooting, you will handle administrative tasks such as procurement, invoice processing, and inventory management. This role is ideal for a solution-oriented professional who enjoys a mix of technical problem-solving and organizational duties. The position offers a permanent contract under the TVöD/VKA public service collective agreement, providing long-term stability and the opportunity to help shape the digital infrastructure of a modern public service provider across multiple local sites.