IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

As an IT Support Engineer, you will be responsible for the administration and maintenance of Windows and/or Linux server environments. Your day-to-day activities involve analyzing and resolving complex technical disruptions within the IT infrastructure, including network systems and server architectures. You will act as a critical link between 1st and 3rd-level support, ensuring smooth escalation processes and assisting in the implementation of new technologies. Beyond troubleshooting, you will contribute to system monitoring, performance optimization, and the enforcement of security policies through regular patching and updates. This role is ideal for technical professionals who enjoy variety, as it includes participation in large-scale projects like rollouts, migrations, and automation initiatives. The position offers a permanent contract in a growing company with significant opportunities for professional development and certifications, making it an attractive choice for those looking to stay at the forefront of modern IT infrastructure technology.