IT Systems Integration Specialist | Fachinformatiker für Systemintegration (m/w/d)

FERCHAU GmbH Niederlassung Köln

Köln, Nordrhein-Westfalen, Deutschland
Published Mar 10, 2026
Full-time
No information

Job Summary

In this role at FERCHAU, you will be responsible for the daily operation and optimization of complex IT infrastructures. Your day-to-day activities involve the installation, configuration, and maintenance of hardware and software components, as well as providing critical 1st and 2nd level support to resolve technical disruptions. You will play a key role in IT projects, including system rollouts and migrations, while ensuring all processes are meticulously documented and users are properly trained. This position is ideal for service-oriented professionals who enjoy troubleshooting and collaborating with cross-functional teams. What makes this role attractive is the blend of technical variety and strong employee benefits, including mobile working options, professional development opportunities, and various corporate discounts. You will be working for a leading technology service provider, allowing you to gain experience across diverse industries and high-profile client projects.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration) or a comparable qualification.

Experience

  • Professional experience in IT support and system administration
  • Practical experience in the installation and maintenance of IT hardware and software
  • Proven experience using ticket systems such as Jira or ServiceNow
  • Experience in 1st and 2nd level technical troubleshooting
  • Demonstrated experience in customer-oriented service environments

Languages

German (Fluent)

Additional

  • Must have a structured and independent approach to problem-solving. Role includes mobile work flexibility and requires high service orientation for user support.