IT Support Specialist - Unified Communications and Collaboration (UCC) | Tätigkeit in der EDV-Betreuung – UCC-Unterstützung (m/w/d)

Finanzamt Ansbach

Fürth, Bayern, Bayern, Deutschland
Published Mar 10, 2026
Full-time
Fixed-term

Job Summary

This role involves providing technical support and maintenance for Unified Communications and Collaboration (UCC) systems across multiple locations for the Mittelfranken-West Tax Office. As the primary point of contact for system malfunctions, you will be responsible for independent error analysis and resolving complex technical issues. Day-to-day tasks include ensuring the operational readiness of communication infrastructure in Ansbach, Fürth, and surrounding areas. The ideal candidate possesses a strong background in system integration and a proactive approach to problem-solving. This position offers a unique opportunity to work within the German public service sector (TV-L E7), contributing to the digital infrastructure of essential government services. It is particularly attractive for professionals seeking a stable environment with structured responsibilities and the chance to manage regional IT operations independently while collaborating with a broader administrative team.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or equivalent multi-year professional experience.

Experience

  • Professional experience in IT system integration or a related field
  • Experience in the maintenance and support of UCC systems and infrastructure
  • Proven track record in independent technical error analysis and troubleshooting
  • Experience working in a collaborative environment with cross-departmental teams

Languages

German (Fluent)

Additional

  • Valid Class B driver's license is mandatory. Willingness to travel within the Mittelfranken-West tax office district (Ansbach, Dinkelsbühl, Fürth, Gunzenhausen, Rothenburg, and Uffenheim). Fixed-term contract for 18 months.