IT Application Support Specialist - GIS Focus | IT-Mitarbeiter (m/w/d) in der Anwendungsbetreuung – Schwerpunkt Geoinformationssysteme
Gemeinsame Kommunale Anstalt IT-Verbund Uelzen
Job Summary
This role centers on the administration and support of Geographic Information Systems (GIS) within a public administration context. As a key member of the IT team, you will manage GIS system administration, conduct user training, and develop comprehensive technical manuals. Your daily responsibilities include analyzing IT-supported tasks, gathering requirements, and proposing technical solutions to improve program functionality. You will also be responsible for software installation, customization, and overseeing the rollout of new procedures. This position is ideal for professionals who enjoy a mix of technical system management and customer-facing support. The role is particularly attractive due to its high level of autonomy, modern corporate culture, and excellent work-life balance features, including flexible working hours, mobile work options, and 30 days of annual leave. It offers a secure, permanent contract with public service pay scales (TVöD) and access to professional development tools like Udemy.
Required Skills
Education
Degree in Computer Science (180 ECTS), Geoinformatics, or a related field with an IT focus. Alternatively, vocational training as an IT Specialist (Fachinformatiker) or a degree in Public Administration (General Administration/Administrative Business Administration) combined with relevant GIS experience.
Experience
- Professional experience in the GIS sector is required, particularly for candidates with vocational training or general administration degrees.
- Profound experience in the administration and handling of GIS software such as ArcGIS or QGIS.
- Experience in analyzing IT-supported specialist tasks and gathering technical requirements.
- Experience in conducting software training and creating user manuals.
- Proven ability in team cooperation and customer communication.
Languages
Additional
- The position is permanent and full-time (39 hours/week). Compensation is based on the EG 11 TVöD public service pay scale. Candidates with disabilities are given preference in cases of equal suitability.