Customer Service Project Manager | Projektleiter Kundendienst (m/w/d)

Job Summary

As a Customer Service Project Manager at KONZMANN Gebäudetechnik, you will be responsible for the end-to-end management of service and maintenance orders within the building technology sector. Your daily activities will include efficient personnel scheduling to ensure full staff utilization, material procurement, and the billing of maintenance contracts. You will play a crucial role in financial oversight by monitoring costs and revenues, preparing quotes for new and existing maintenance agreements, and resolving outstanding payments in coordination with the commercial manager. Beyond administrative tasks, you will serve as a key point of contact for long-term clients and drive business growth through new customer acquisition. This role is ideal for a service-oriented professional who enjoys a mix of technical coordination, commercial responsibility, and client relationship management. The position offers a highly stable environment with a 100-year company history and an extensive benefits package including pension subsidies and career development programs.