IT Support and Helpdesk Technician | Mitarbeitenden im Helpdesk und IT-Support
Caritasverband Steinfurt e.V.
Job Summary
This role involves joining the IT department of Caritasverband Steinfurt e.V. to provide essential technical support across various elderly care facilities and administrative offices. As a member of the Helpdesk team, you will be responsible for the day-to-day installation, configuration, and commissioning of hardware and software components. You will play a vital role in maintaining the local network, performing regular hardware upgrades, and troubleshooting technical faults. A unique aspect of this position is the involvement with specialized infrastructure, including telephone and nurse call systems. The role is highly mobile, requiring travel to different sites to provide on-site support. It offers a family-friendly environment with flexible working hours, mobile work options, and a structured compensation package according to AVR-Caritas standards. This is an ideal position for a service-oriented professional who enjoys technical variety and direct interaction with users in a social services context.
Required Skills
Education
Successfully completed technical vocational training, for example in the field of Electrical Engineering or a related IT discipline.
Experience
- Professional experience in a technical field, specifically related to electrical engineering or IT support
- Experience in the installation and commissioning of hardware and software components
- Demonstrated experience in independent problem-solving and technical troubleshooting
- Experience working in a service-oriented environment with direct customer or user contact
Languages
Additional
- Willingness to travel to various facility locations; ability to work flexible hours (19.5 to 39 hours per week).