IT Support and Helpdesk Technician | Mitarbeitenden im Helpdesk und IT-Support

Caritasverband Steinfurt e.V.

Steinfurt, Westfalen, Nordrhein-Westfalen, Deutschland
Published Mar 10, 2026
Full-time
No information

Job Summary

This role involves joining the IT department of Caritasverband Steinfurt e.V. to provide essential technical support across various elderly care facilities and administrative offices. As a member of the Helpdesk team, you will be responsible for the day-to-day installation, configuration, and commissioning of hardware and software components. You will play a vital role in maintaining the local network, performing regular hardware upgrades, and troubleshooting technical faults. A unique aspect of this position is the involvement with specialized infrastructure, including telephone and nurse call systems. The role is highly mobile, requiring travel to different sites to provide on-site support. It offers a family-friendly environment with flexible working hours, mobile work options, and a structured compensation package according to AVR-Caritas standards. This is an ideal position for a service-oriented professional who enjoys technical variety and direct interaction with users in a social services context.

Required Skills

Education

Successfully completed technical vocational training, for example in the field of Electrical Engineering or a related IT discipline.

Experience

  • Professional experience in a technical field, specifically related to electrical engineering or IT support
  • Experience in the installation and commissioning of hardware and software components
  • Demonstrated experience in independent problem-solving and technical troubleshooting
  • Experience working in a service-oriented environment with direct customer or user contact

Languages

Not specified

Additional

  • Willingness to travel to various facility locations; ability to work flexible hours (19.5 to 39 hours per week).