IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing crucial on-site IT support for hardware and software directly at client locations. The successful candidate will act as a vital link between the client's internal IT department and end-users, focusing on analyzing and resolving disruptions in both hardware and software environments. A key part of the job is supporting and processing issues within production-related settings, ensuring high operational efficiency and service quality for the client. This position is ideal for a customer-oriented professional with a strong background in IT system integration and hands-on experience in 1st and 2nd level support.