IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing comprehensive 1st Level IT Support, primarily assisting users with Windows Notebooks, MacBooks, iPhones, and iPads. Key responsibilities include customer service, device issuance and return, and technical administration of operating systems, IP telephony, and VPN. The ideal candidate will have a background in IT systems integration or similar, with experience in supporting Apple and Windows products. Strong communication skills in both German and English are essential for advising on product selection and system usage. This position offers an opportunity to work with a leading European IT service provider, supporting a major client like Deutsche Bank, with potential for permanent employment and career growth.