IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will play a critical role in ensuring smooth operational IT processes for high-profile clients and developers. Your day-to-day responsibilities involve acting as the primary communication link between end-users and support teams, where you will accept, analyze, and resolve technical disruptions. You will be responsible for the full lifecycle of hardware and software, including installation, configuration, and ongoing administration, while maintaining meticulous documentation. This role is ideal for those who are tech-savvy and quick to adapt to new tools and digital trends. The position is particularly attractive due to its focus on innovation and digitalization projects, offering a permanent employment contract, mobile working flexibility, and a comprehensive benefits package including a nursery allowance and a generous employee referral program.