IT Infrastructure Support Specialist | Supporter Infrastruktur (m/w/d)

FERCHAU GmbH Niederlassung Hamburg-City

Hamburg, Hamburg, Deutschland
Published Mar 9, 2026
Full-time
No information

Job Summary

As an IT Infrastructure Support Specialist at FERCHAU, you will play a critical role in connecting people with technology by maintaining and optimizing complex IT systems. Your daily responsibilities will include the installation, configuration, and maintenance of servers, networks, and workstations. You will act as a primary point of contact for troubleshooting technical issues, managing security protocols, and providing direct support and training to end-users. The role involves working within heterogeneous environments encompassing desktops, mobile devices, telephony, and printing systems. This position is particularly attractive due to its permanent contract, access to the FERCHAU Academy for continuous professional development, and the opportunity to work on diverse projects for innovative companies. You will benefit from flexible working arrangements, including mobile work options, while contributing to the modernization of IT infrastructures and security standards for high-profile clients.

Required Skills

Education

Completed vocational training in the IT field or a comparable qualification.

Experience

  • Professional experience in IT infrastructure and technical support
  • Experience working with heterogeneous client and server environments including desktop, telephony, and mobile devices
  • Practical experience in network technologies and security protocols
  • Experience in application management, software distribution, and Active Directory is preferred

Languages

German (Fluent)

Additional

  • Reference number: VA53-18036-HH_IT. Candidates must have the ability to work in a mobile environment depending on client requirements.