IT Support Assistant - IT & Digitalization Focus | IT-nahe Assistenz (m/w/d) für Technik & Support - Schwerpunkt IT & Digitalisierung

Job Summary

This role involves providing crucial first-level IT support and technical assistance within a dynamic team in Erlangen, Germany. The successful candidate will be the initial point of contact for internal IT issues, setting up and maintaining workstations (hardware/software), and coordinating with external IT service providers. They will work closely with the Head of IT and the Head of Digitalization & Processes, contributing to smaller digitalization and IT infrastructure projects. This position is ideal for someone with a strong technical understanding, a proactive approach to problem-solving, and a desire to support colleagues with their technical needs. Regular on-site presence in Erlangen and occasional travel to a Nuremberg office are required, making a Class B driving license essential. This is a full-time or part-time (min. 30 hours/week) permanent position.