Customer Service Engineer | Customer Service Engineer (m/w/d)
FERCHAU GmbH Niederlassung Heilbronn
Job Summary
As a Customer Service Engineer in the aerospace industry, you will serve as the lead project engineer for service-related initiatives. Your daily responsibilities involve supporting technical support managers with product complaints and optimizations, coordinating with international suppliers, and assessing technical feasibility. You will be deeply involved in electrical integration, which includes creating and analyzing technical documentation according to aviation standards, performing independent design work, and ensuring compliance with installation conditions for cabling and electronic equipment. This role is highly collaborative, requiring you to work within international teams to adapt bills of materials and production drawings. The position is particularly attractive due to its high level of responsibility in a specialized field, offering extensive professional development opportunities, corporate benefits, and a structured environment within a renowned engineering service provider.
Required Skills
Education
Completed degree in Electrical Engineering, Mechatronics, or a comparable qualification.
Experience
- Professional experience in electrical engineering or mechatronics
- Ideally several years of professional experience in a similar role
- Experience in creating and implementing technical requirements according to aviation standards
- Experience in electrical installation, including cabling and electronic equipment
- Experience working in international teams
Languages
Additional
- Knowledge of aviation-specific requirements for electrical integration is highly desirable. Must be able to work independently and structured in a conceptual environment.
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