IT Client Manager | IT-Client Manager (m/w/d)

Job Summary

As an IT Client Manager at FERCHAU, you will serve as a critical bridge between technology and customer needs, managing the full lifecycle of end-user device administration. Your daily responsibilities include analyzing and resolving complex technical faults, coordinating 1st-level support, and providing expert 2nd-level support for workplace management. You will be responsible for the technical onboarding of new clients, gathering hardware and software requirements, and implementing standardized IT solutions. This role involves both remote and on-site troubleshooting, as well as leading projects within workplace management. This position is particularly attractive for experienced IT professionals who enjoy a mix of operational support and strategic project work. It offers significant stability through comprehensive benefits, including flexible working models, 30 days of vacation, and extensive professional development opportunities within a leading technology service provider.