IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will be responsible for providing high-quality technical assistance across 1st and 2nd level support tiers. Your daily activities will involve setting up and maintaining computer workstations, telephony systems, and client software, alongside performing detailed hardware and software troubleshooting. You will manage IT tickets through their entire lifecycle—from initial analysis and prioritization to final resolution—while ensuring all processes are meticulously documented. This role is ideal for both entry-level candidates and experienced professionals who want to work on exciting projects for renowned IT solution providers. The position offers a permanent employment contract, access to the FERCHAU Academy for continuous professional development, and a collaborative environment where your ideas for technological integration are valued.