Technical Support Engineer | Technical Support Engineer (m/w/d)
Beckhoff Automation GmbH & Co. KG
Job Summary
As a Technical Support Engineer specializing in Compact Motion, you will serve as a central expert for drive technology within a globally recognized family-owned automation company. Your daily responsibilities involve analyzing complex customer inquiries regarding servo, stepper, DC, and BLDC drives, and providing technical solutions via telephone, email, remote maintenance, or on-site visits. You will act as a vital link between customers and internal departments like product management and development to ensure smooth commissioning and troubleshooting. This role is ideal for a service-oriented professional who enjoys structured technical problem-solving in a high-tech international environment. The position offers a unique blend of technical depth and customer interaction, backed by a stable corporate culture that values innovation, flat hierarchies, and flexible working models.
Required Skills
Education
Degree in Electrical Engineering, Mechatronics, Automation Engineering, or a comparable qualification such as a certified Technician.
Experience
- Professional experience in automation and drive technology including motors and encoders
- Experience in analyzing and resolving complex technical product inquiries
- Proven background in customer service and solution-oriented consulting
- Experience working with cross-functional teams such as product management and development
- Practical experience in commissioning and troubleshooting technical components
Languages
Additional
- Full-time permanent position. Requires the ability to perform on-site customer visits and remote maintenance. Applicants must submit a full application including cover letter, CV, and certificates.
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