Onsite IT Support Technician | Onsite Supporter (m/w/d)

Job Summary

As an Onsite IT Support Technician at NConsult GmbH, you will serve as the primary point of contact for local users facing hardware and software challenges. Your daily responsibilities include the installation, configuration, and maintenance of IT equipment, alongside performing rapid error analysis and troubleshooting directly at the workstation. You will act as a bridge between end-users and 2nd level support teams to ensure seamless business operations. Beyond reactive support, you will contribute to documentation, create user guides, and assist in technical rollouts and broader IT projects. This role is ideal for a service-oriented professional who enjoys hands-on problem solving and direct human interaction. The position offers a dynamic work environment in Frankfurt with modern equipment, flexible working hours, and clear paths for professional development within a growing IT consultancy.