Technical Coordinator | Technischer Koordinator (m/w/d)

expertum GmbH ( Hamburg )

Oldenburg (Oldb), Niedersachsen, Deutschland
Published Mar 6, 2026
Full-time
No information

Job Summary

As a Technical Coordinator, you will serve as a vital link between customers and technical service teams for a major municipal employer in the energy, telecommunications, and IT sectors. Your daily responsibilities involve ensuring the timely resolution of technical malfunctions by processing incoming customer inquiries and managing trouble tickets. You will be responsible for steering both internal and external technicians, prioritizing cases effectively, and coordinating information flow across various departments. Additionally, you will oversee material availability to ensure service continuity. This role is ideal for professionals who enjoy solving technical challenges and managing complex logistics in a service-oriented environment. The position offers an attractive balance between work and private life, supported by a reliable employer providing industry-standard benefits, including holiday and Christmas bonuses, and opportunities for individual further training.

Required Skills

Education

Completed vocational training as a Digitalization Management Assistant, IT Systems Electronics Technician, IT Systems Management Assistant, or a comparable commercial or technical qualification.

Experience

  • Professional experience in technical service environments
  • Experience in managing and steering internal and external technical personnel
  • Proven track record in handling customer inquiries and technical troubleshooting
  • Experience working with network and telecommunications technologies

Languages

Not specified

Additional

  • Must be willing to work staggered shifts from Monday to Friday between 08:00 and 18:00 to cover service hours. Position is offered via temporary employment (Arbeitnehmerüberlassung).