Technical Coordinator | Technischer Koordinator (m/w/d)
expertum GmbH ( Hamburg )
Job Summary
As a Technical Coordinator, you will serve as a vital link between customers and technical service teams for a major municipal employer in the energy, telecommunications, and IT sectors. Your daily responsibilities involve ensuring the timely resolution of technical malfunctions by processing incoming customer inquiries and managing trouble tickets. You will be responsible for steering both internal and external technicians, prioritizing cases effectively, and coordinating information flow across various departments. Additionally, you will oversee material availability to ensure service continuity. This role is ideal for professionals who enjoy solving technical challenges and managing complex logistics in a service-oriented environment. The position offers an attractive balance between work and private life, supported by a reliable employer providing industry-standard benefits, including holiday and Christmas bonuses, and opportunities for individual further training.
Required Skills
Education
Completed vocational training as a Digitalization Management Assistant, IT Systems Electronics Technician, IT Systems Management Assistant, or a comparable commercial or technical qualification.
Experience
- Professional experience in technical service environments
- Experience in managing and steering internal and external technical personnel
- Proven track record in handling customer inquiries and technical troubleshooting
- Experience working with network and telecommunications technologies
Languages
Additional
- Must be willing to work staggered shifts from Monday to Friday between 08:00 and 18:00 to cover service hours. Position is offered via temporary employment (Arbeitnehmerüberlassung).
More Jobs from expertum GmbH ( Hamburg )
Chemical Laboratory Technician | Chemielaborant (m/w/d)
Feb 10, 2026
As a Chemical Laboratory Technician, you will play a critical role in supporting the operations of a...
Technical Coordinator | Technischer Koordinator (m/w/d)
Feb 10, 2026
As a Technical Coordinator for a major municipal employer in the energy and telecommunications secto...
Electrical Specialist for Maintenance Coordination (Airbus) | Elektrofachkraft (m/w/d) Instandhaltungskoordination Airbus
Jan 27, 2026
This role involves leading and coordinating the electrical technical organization within a major aer...