Bioinformatics Application Expert - Next Generation Sequencing (NGS) | Application Expert Bioinformatik (m/w/d) - Next Generation Sequencing (NGS)

Job Summary

As a Bioinformatics Application Expert at Roche, you will play a pivotal role in supporting sequencing products across the EMEA region. Your daily responsibilities include providing high-level technical support for Roche Diagnostics sequencing products, performing advanced troubleshooting for complex NGS analysis issues, and conducting training sessions for both customers and internal staff. You will collaborate closely with regional subsidiaries and global units to handle product complaints and ensure service quality. This position is unique as it bridges the gap between high-level computational biology and direct customer impact, allowing you to transform patient-related NGS data into clinically relevant information. You will work within a diverse, innovative team at the Regional Customer Support Center, contributing directly to the advancement of diagnostic solutions and healthcare access. The role offers a dynamic environment with opportunities for international travel and professional growth within a global healthcare leader.