International Office Coordinator | Mitarbeiter (m/w/d) für den Bereich International Office
Kliniken Schmieder (Stiftung & Co.) KG
Job Summary
In this role, you will serve as the primary point of contact for international patients, their families, and medical partners, ensuring a seamless experience from initial inquiry to discharge. Your daily responsibilities include providing advice on treatment options, coordinating administrative processes, and preparing individual cost estimates in collaboration with medical departments. You will manage the scheduling of admissions and provide linguistic support, including interpreting during medical rounds. This position is unique for its blend of administrative coordination and direct patient care, acting as a vital bridge between medical staff and international clients. You will ensure that patients feel medically and organizationally supported throughout their stay. The role offers a secure, permanent contract with a 39-hour work week, structured onboarding, and a comprehensive benefits package including holiday bonuses and support with finding local accommodation.
Required Skills
Education
Completed vocational training in business, administration, or hotel management (e.g., Kaufmann/Kauffrau für Büromanagement or Hotelfachmann/Hotelfachfrau).
Experience
- Completed vocational training in business administration, public administration, or hotel management
- Professional experience in the healthcare sector, international patient management, or medical tourism is highly preferred
- Experience in the hotel or tourism industry is considered an asset
- Demonstrated experience in independent, structured administrative work and organizational management
Languages
Additional
- Excellent Arabic language skills are required. The role involves a 39-hour work week with a permanent contract. Must be comfortable working in an interdisciplinary medical environment.