IT Support Specialist | Client Support (m/w/d)

Job Summary

This role involves providing comprehensive First and Second Level Support within a major European IT service provider. As an IT Support Specialist, you will be responsible for the entire lifecycle of client devices, from installation and cabling to decommissioning. Your daily tasks will include managing user accounts and machine identities in Active Directory, maintaining asset databases, and processing support tickets according to ITIL standards. You will also handle the physical handover of equipment to users and ensure all technical documentation is kept up to date. This position is ideal for technical professionals who enjoy a mix of hands-on hardware work and administrative system management. The role offers a structured 40-hour work week in a modern environment with flat hierarchies and excellent long-term career prospects, including a high potential for permanent placement within a leading IT firm serving DAX-listed corporations.