Product Introduction Troubleshooter | Product Introduction Troubleshooter/in (f/m/d)

ALSTOM Transportation Germany GmbH

Kassel, Hessen, Hessen, Deutschland
Published Mar 4, 2026
Full-time
Permanent

Job Summary

As a Product Introduction Troubleshooter at Alstom's historic Kassel site, you will play a critical role in the operational and warranty support of the Traxx locomotive platform. Your day-to-day responsibilities involve field service tasks, including the static and dynamic commissioning of locomotives, performing modifications, and conducting comprehensive functional testing. You will be responsible for creating technical documentation, error reports, and test specifications while ensuring compliance with standard processes such as ECM. This position is ideal for proactive problem-solvers who enjoy hands-on technical work and are willing to travel to customer sites for type testing and support. Joining a global leader in sustainable mobility, you will benefit from a highly professional environment, attractive IG Metall collective bargaining pay, and extensive development opportunities through the Alstom University. This role offers a unique blend of traditional engineering excellence and modern, green mobility innovation.

Required Skills

Education

Completed vocational training in Electrical Engineering (Elektrotechnische Ausbildung) or a related field.

Experience

  • Professional experience in rail vehicle technology or locomotive maintenance is preferred
  • Experience in field service and warranty support
  • Background in performing modifications and functional testing on heavy machinery
  • Experience in creating technical reports and test specifications

Languages

German (Fluent)English (Fluent)

Additional

  • Valid Class B (or old Class 3) driver's license is required. High level of mobility and willingness to travel for field service assignments is essential.