IT Support Specialist | IT Support Mitarbeiter (m/w/d) in Wörth am Rhein
Akkodis Germany Tech Experts GmbH
Job Summary
As an IT Support Specialist in Wörth am Rhein, you will be responsible for providing comprehensive onsite hardware and software support within a large-scale corporate environment. Your daily activities involve the installation, configuration, and replacement of IT equipment, including notebooks, PCs, printers, and mobile devices, specifically focusing on HP and Lenovo hardware. You will manage the setup and support of Apple iOS devices (iPhones and iPads) and provide technical assistance for Windows 10 and 11 operating systems. A key part of the role includes documenting incidents within ticketing systems like ServiceNow and physically transporting hardware across site locations. This position is ideal for a service-oriented professional with an 'all-rounder' mentality who enjoys hands-on technical troubleshooting and working within standardized corporate processes. The role offers the opportunity to work for a global digital engineering consultancy, providing a stable and professional environment for career growth in IT operations.
Required Skills
Education
Not specified
Experience
- Professional experience in IT and hardware support
- Practical experience working with incident and ticketing systems, preferably ServiceNow or ITSM
- Experience working within a large-scale corporate environment is highly desirable
- Proven track record of independent and structured work habits in a service-oriented role
Languages
Additional
- Valid Class B driver's license (manual transmission) required; physical ability to lift and carry IT equipment weighing over 5 kg; willingness to perform onsite hardware transport and setup.
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