IT Technician | IT-Techniker (m/w/d) in Köln gesucht
Akkodis Germany Tech Experts GmbH
Job Summary
As an IT Technician in Cologne, you will play a vital role in managing the client lifecycle for a global digital engineering consultancy. Your daily responsibilities will center on ticket management within an ITSM system, where you will handle the staging, installation, and configuration of client devices in a standardized environment. You will be responsible for setting up hardware, managing user accounts and passwords in Active Directory, and maintaining accurate records in the asset management database. This role is highly collaborative, involving the physical setup and dismantling of IT workstations and the direct issuance of equipment to employees. This position is ideal for a service-oriented professional who enjoys a structured environment and wants to work within a well-established team. The opportunity offers exposure to large-scale IT operations and standardized deployment processes within a globally recognized consulting firm.
Required Skills
Education
Not specified
Experience
- Professional experience in client support or IT rollout environments
- Practical experience using Active Directory for password management and machine registration
- Experience working with professional ticketing systems (ITSM)
- Proven track record in hardware configuration and standardized software deployment
- Experience in asset management and database maintenance
Languages
Additional
- Location: Cologne, Germany; Full-time availability required; Ability to perform physical tasks including the assembly and disassembly of IT workstations.
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