IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

As an IT Service Technician, you will be the primary point of contact for technical issues, providing comprehensive 1st level support via telephone, email, and a dedicated ticketing system. Your daily responsibilities will include performing IMAC (Install, Move, Add, Change) services, managing Windows 10 environments, and handling Active Directory user administration. Additionally, you will oversee printer management and ensure all technical interventions are meticulously documented. This role is ideal for a proactive professional who enjoys troubleshooting hardware and software issues in a dynamic environment. The position is particularly attractive due to its permanent contract status, offering high job security and a healthy work-life balance through flexible working hours. You will benefit from a structured compensation model and individualized professional development opportunities within a family-owned company that prioritizes employee growth and appreciation.