IT Support Specialist (1st and 2nd Level) | IT Mitarbeiter 1st und 2nd Level Support (m/w/d)
Piening GmbH Engineering & IT
Job Summary
As an IT Support Specialist, you will be the primary point of contact for technical assistance, providing comprehensive 1st and 2nd level support and customer consulting. Your daily responsibilities include performing detailed error analysis and troubleshooting across hardware, software, and network environments. You will play a key role in administering Microsoft 365, Windows Servers, and cloud services, while managing user accounts through Active Directory and Azure AD. The role also involves maintaining virtualization environments using VMware and Hyper-V, as well as overseeing firewall, VPN, and network infrastructures. This position is particularly attractive due to its long-term stability via a permanent contract, the flexibility of two remote work days per week, and a strong focus on professional development within a top-tier German engineering and IT service provider. You will join a family-owned company culture that values work-life balance and individual growth.
Required Skills
Education
Completed vocational IT training (e.g., Fachinformatiker) or several years of equivalent professional experience in the specified field.
Experience
- Several years of professional experience in 1st and 2nd level IT support
- Extensive experience with Windows Server technologies and Microsoft 365 ecosystems
- Practical experience in managing Active Directory, Azure AD, and Exchange Online
- Proven experience with virtualization solutions such as VMware vSphere and Hyper-V
- Experience in managing modern network technologies including SD-WAN and Firewalls
Languages
Additional
- Candidates must have at least C1-level German proficiency. The position offers 2 days of home office per week and requires presence at the designated location for the remainder of the time.
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