Team Lead Scientific Customer Consulting | Teamleitung Naturwissenschaftliche Kundenberatung (m/w/d)

Akkodis Germany Tech Experts GmbH

Offenburg, Baden-Württemberg, Deutschland
Published Mar 4, 2026
Full-time
Permanent

Job Summary

This role involves leading a team of 7 to 10 professionals in the field of scientific customer consulting near Offenburg. On a day-to-day basis, the successful candidate will ensure high levels of customer satisfaction through reliable support and rapid feedback loops, while utilizing customer feedback for continuous process improvement. Key responsibilities include the technical and disciplinary leadership of the team, evaluating laboratory analyses, preparing expert opinions, and conducting labeling audits. The position is highly attractive for those seeking a meaningful career in quality and consumer protection within a globally recognized digital engineering consultancy. It offers a dynamic environment with flat hierarchies, flexible working hours, and mobile work options, allowing for significant personal and professional development while actively shaping the department's future.

Required Skills

Education

University degree in Natural Sciences (e.g., Biology, Microbiology, Food Chemistry, Biotechnology, Food Technology, or Nutritional Science).

Experience

  • Professional leadership experience in a technical or scientific environment
  • Experience in evaluating laboratory results and providing expert scientific opinions
  • Proven track record in customer service and managing client satisfaction
  • Experience in resource planning and economic efficiency management
  • Background in natural sciences such as Biology, Food Chemistry, or Biotechnology

Languages

English (Basic)

Additional

  • Location: Offenburg area; Full-time permanent contract; Requires high level of resilience and strong communication skills.