IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

As an IT Support Engineer, you will be responsible for the administration and maintenance of Windows and/or Linux environments within a 2nd level support framework. Your day-to-day activities involve analyzing and resolving complex technical disruptions in IT infrastructure, including networks and server systems. You will collaborate closely with 1st and 3rd level support teams to ensure efficient escalation management and implement new technologies. Key responsibilities include monitoring system performance, implementing security patches, and contributing to infrastructure projects such as rollouts and migrations. This role is ideal for technical professionals who value data security and continuous learning. The position offers the unique opportunity to work with a broad spectrum of modern technologies—from virtualization and cloud platforms to automation tools—within large-scale IT environments. It is a permanent, full-time role that encourages professional development through certifications and provides the variety of working on diverse projects across different locations.