IT Support Specialist | IT Mitarbeiter (m/w/d) Support
Synergie Personal Solutions GmbH
Job Summary
As an IT Support Specialist based in Bremen, you will join an internationally successful industrial company recognized as an innovation leader in high-quality design and sun protection systems. This role involves managing daily IT operations, specifically providing First- and Second-Level support to internal users and resolving technical issues via a ticketing system. You will be responsible for the procurement and inventory management of hardware and software, coordinating with external service providers, and maintaining IT master data. Beyond routine support, you will play a key role in IT projects, rollouts, and digitalization initiatives, while also generating Business Intelligence reports to optimize business processes. This position is ideal for proactive professionals looking for a long-term perspective, offering an initial temporary placement with a clear path to permanent employment. The role is flexible, offering both full-time and 30-hour part-time options within a supportive corporate environment.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Specialist) or a comparable professional qualification.
Experience
- Professional experience as an IT Support Specialist or in a similar technical support role is preferred.
- Experience in analyzing and processing support tickets within a professional environment.
- Proven background in hardware/software procurement and inventory management.
- Experience in creating and evaluating Business Intelligence reports and optimizing IT-supported business processes.
Languages
Additional
- The position is located in Bremen. Applicants must be comfortable with an initial temporary employment model (Zeitarbeit) with the specific goal of being taken over into a permanent contract. Flexible working hours (Full-time or 30h Part-time) are available.
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