IT Support Technician | IT-Support-Mitarbeiter
Mirko Kink IT-Support-24
Job Summary
As an IT Support Technician at IT-Support-24, you will serve as the primary point of contact for a diverse range of business and private clients across the Chiemgau region. Your daily responsibilities include providing technical assistance both on-site and via remote maintenance tools like TeamViewer. You will analyze software inquiries, manage installations and updates, and troubleshoot technical errors while documenting all activities in a ticketing system. A unique aspect of this role involves a recurring commitment to support a specific client on-site in Munich twice a week. This position is ideal for a service-oriented professional who values stability and long-term collaboration within a small, uncomplicated team. Whether you are a trained IT specialist or an enthusiastic career changer, you will play a critical role in maintaining high service quality and ensuring client satisfaction through clear communication and structured problem-solving.
Required Skills
Education
Qualified IT Specialist (Fachinformatiker) or equivalent experience for career changers with strong technical aptitude.
Experience
- Professional experience in the IT sector or relevant technical background
- Experience in providing customer-oriented technical solutions
- Experience in handling software installations, updates, and error analysis
- Experience in documenting technical processes and maintaining quality standards
Languages
Additional
- Willingness to travel to Munich twice a week for on-site client support (4 hours per visit). Permanent residency or valid work permit for Germany required. Must be seeking long-term, stable employment.