SAP Program Manager - Customer Success Management | SAP Program Manager - Customer Success Management (m/w/d)

Job Summary

As an SAP Program Manager within Customer Success Management, you will take holistic responsibility for the results and strategic development of key accounts across all service and revenue segments. Your day-to-day involves working closely with Account Management to ensure a seamless customer journey, representing the company in project steering committees, and acting as a trusted advisor to C-level executives. You will be responsible for the successful delivery of projects within time, budget, and quality constraints while actively managing project risks. The role is highly data-driven, requiring the use of KPIs and reporting to evaluate economic engagement and drive strategic growth. This position is attractive due to its high level of autonomy, the opportunity to work for a Global Top Employer with an extensive SAP Platinum Partnership, and a culture that emphasizes flexible working conditions, including workation options and comprehensive career development through a dedicated academy.