Customer Support Specialist | Customer Support Specialist (m/w/d)

Job Summary

As a Customer Support Specialist at Brunel, you will serve as the primary point of contact for both national and international clients, providing professional assistance and initial technical support. Your daily responsibilities involve the independent management of customer inquiries and the end-to-end processing of orders. You will act as a central coordinator between various internal departments to ensure seamless operational workflows and high levels of customer satisfaction. A significant portion of the role involves utilizing SAP systems for order management and collaborating closely with the sales team to optimize service delivery. This position is ideal for a professional with a commercial background who enjoys problem-solving and cross-departmental communication. Working for a major engineering service provider like Brunel offers the unique advantage of long-term career stability, a permanent contract, and the opportunity to work with prestigious clients across diverse industries while benefiting from structured professional development and a collective bargaining agreement.