IT Manager (Competence Center) | Informatiker (m/w/d)

Job Summary

This role involves leading three teams, totaling 34 employees and their team leaders, focusing on IT infrastructure for educational institutions in Munich. The manager will be responsible for developing strategic IT support plans for primary, middle, and special needs schools, ensuring on-site IT support, and determining IT needs. A key aspect is enhancing customer satisfaction through service quality reviews and effective complaint management. The position also entails optimizing cross-departmental collaboration, supporting staff in projects, and managing the assigned budget. This is an exciting opportunity to drive digital transformation in education, offering flexible work arrangements and a chance to make a significant impact on the future of learning for 200,000 students.