IT Project Assistant | IT-Projektmitarbeiter (m/w/d)
zeitconcept GmbH Personaldienstleistungen
Job Summary
This role involves supporting the development and optimization of digital system landscapes and standardized processes, particularly in technical plant planning. The IT Project Assistant will be responsible for creating and maintaining system documentation and user manuals, providing operational support, and assisting with customer inquiries. Key activities include participating in testing, KPI planning, and system monitoring, while collaborating closely with the BizDevOps team, Incident & Change Management, and coordinating with internal and external stakeholders. This position offers an opportunity to work within a large corporation, contributing to critical IT infrastructure and process improvements.
Required Skills
Education
Degree in Computer Science or comparable qualification
Experience
- Experience in Incident and Problem Management, ideally in collaboration with external service providers
- Practical experience in building monitoring solutions (availability & applications)
- Experience in identifying optimization potential
- Experience with JIRA for project coordination and tracking
Languages
Additional
- Not specified
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