IT Service Employee | Mitarbeiter IT Service (w/m/d)

Job Summary

As an IT Service Employee, you will be instrumental in ensuring seamless IT operations for clients by installing, configuring, and maintaining software and operating systems. A key part of your role involves triaging customer inquiries, accurately assessing their nature, and directing them to the appropriate specialized teams, particularly within Incident/Service Request IMAC/R. You will also be responsible for ensuring strict adherence to both internal Bechtle regulations and external legal requirements. This role is ideal for someone with a technical background, initial experience with various IT devices, and proficiency in Windows operating systems. The position offers significant opportunities for professional development through the Bechtle Academy, flexible working arrangements, and a supportive, collaborative work environment focused on customer satisfaction.