IT Field Service Technician | IT Field Service Techniker (m/w/d)

wu personal GmbH Düsseldorf

Köln, Nordrhein-Westfalen, Deutschland
Published Jul 9, 2025
Full-time
Permanent

Job Summary

As an IT Field Service Technician, you will be the frontline support for clients in the West Germany region, providing essential 1st and 2nd Level Field Service. Your daily tasks will involve performing IMAC (Install, Move, Add, Change, Delete) activities, configuring and installing PCs, peripherals, and hand-scanners. You'll also conduct service calls for client hardware and network components, provide on-site user training, and meticulously document all service work within the ticketing system. This role demands a proactive individual with a solid IT background, strong problem-solving skills, and a willingness to travel, offering a dynamic opportunity within a leading IT service company.

Required Skills

Education

Completed IT training (e.g., IT Specialist, IT Systems Electronics Technician) or comparable qualification

Experience

  • • Professional experience in 1st and 2nd Level Field Support

Languages

German (Fluent)

Additional

  • Driving license Class B; Willingness to travel within West Germany; Occasional overnight stays required