IT Onsite Support Professional | Professional - IT Onsite Support (m/w/d)

Job Summary

As an IT Onsite Support Professional, you will be the primary technical point of contact for workplace technology. Your daily responsibilities include the setup, configuration, and maintenance of workstations, mobile devices, and peripherals. You will handle the prioritization and resolution of IT incidents and service requests, ensuring hardware and software issues are resolved promptly. This role also involves managing software installations, patch management, and providing technical support for network issues, conference room technology, and telephony systems. Beyond technical troubleshooting, you will document support cases and manage hardware decommissioning processes. This position is ideal for those who enjoy hands-on technical work and direct user interaction. It offers a dynamic environment with opportunities for professional growth, including ITIL certifications, and the chance to work within a structured framework following industry best practices. The role is particularly attractive due to its blend of onsite technical tasks and project-based collaboration within a supportive corporate environment.