Customer Support Engineer | Customer Support Engineer (m/w/d) für AIRBUS Secure Land Communications
SimpleXX GmbH
Job Summary
As a Customer Support Engineer for Airbus Secure Land Communications, you will play a critical role in the setup, installation, and maintenance of both virtual and physical Linux server environments, including HP Synergy and Blade Center systems. Your daily responsibilities involve providing high-level 2nd level support for RedHat Enterprise Linux and CentOS systems, managing incidents, and conducting deep-dive problem management for complex technical disruptions. You will also actively contribute to operational release, change, and configuration management processes. This position is particularly attractive as it offers a clear path for permanent takeover (temp-to-perm) within the innovative aerospace and secure communications industry. Working in a 35-hour week environment with flexible working hours and home office options, you will benefit from Airbus-aligned pay scales and a supportive professional development framework, making it an ideal role for IT professionals seeking long-term career stability in a high-tech sector.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration), IT Systems Electronician, IT Systems Management Assistant, or a comparable qualification.
Experience
- Professional experience in the setup and maintenance of Linux-based server landscapes
- Experience in 2nd level technical support and incident management
- Practical knowledge in network engineering including TCP/IP and routing
- Experience with hardware systems such as HP Synergy or Blade Center
- Proven ability in analytical problem-solving and customer-oriented service
Languages
Additional
- Valid Class B (3) driver's license required; willingness for occasional travel; eligibility for work in the aerospace/defense sector.
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