IT Service Desk Specialist | Sachbearbeiter Service Desk m/w/d

Job Summary

This role involves providing comprehensive technical support for a regional public administration organization in the Peine area. As an IT Service Desk Specialist, you will be responsible for the end-to-end management of support requests received via phone, email, and in-person interactions. Your daily tasks include the setup, configuration, and commissioning of various end-user devices, including PCs, laptops, tablets, and smartphones, with a specific focus on Apple hardware. You will also perform quality and functional testing for new hardware and software deployments to ensure seamless IT operations. This position is particularly attractive due to its competitive salary range of €4,500 to €6,100 per month, a 37-hour work week, and the flexibility of up to 20% mobile work after the initial onboarding phase. Joining this public sector environment offers high job security, 30 days of vacation, and additional benefits like a 13th-month salary.