IT Service Desk Specialist | Sachbearbeiter IT Service Desk (m/w/d)

Job Summary

As an IT Service Desk Specialist, you will be the primary point of contact for technical support, managing requests and troubleshooting incidents via telephone, email, and in-person assistance. Your daily responsibilities include the installation, configuration, and commissioning of various end-user devices such as PCs, laptops, tablets, and smartphones, with a particular focus on Apple products. You will also be responsible for testing new hardware and software components and ensuring the smooth operation of client hardware through ongoing administration. This role is ideal for a service-oriented professional who enjoys hands-on technical work and client-server environment administration. The position offers the stability of a permanent contract and the opportunity to work with high-profile clients across various industries through Brunel, providing a strong platform for career development and exposure to diverse IT infrastructures.