Onsite IT Support Technician | Onsite Supporter (m/w/d)
NConsult GmbH
Job Summary
As an Onsite IT Support Technician at NConsult GmbH, you will serve as the primary point of contact for local users, providing essential technical assistance directly at their workstations. Your day-to-day responsibilities involve diagnosing and resolving hardware and software issues, installing and configuring equipment, and maintaining IT infrastructure. You will collaborate closely with 2nd level support and other specialized IT teams to ensure seamless operations and participate in exciting rollouts and IT projects. This role is ideal for a service-oriented professional who enjoys hands-on problem solving and direct human interaction. The position offers a dynamic work environment in Frankfurt am Main with modern equipment, flexible working hours, and a focus on professional development. You will be part of a motivated team that values independent, solution-oriented work and open communication, making it an attractive opportunity for those looking to advance their career in IT infrastructure and support.
Required Skills
Education
Completed vocational training in IT (e.g., Fachinformatiker) or a comparable qualification.
Experience
- Completed vocational training in the IT field or a comparable qualification
- Professional experience in IT support, ideally in an onsite capacity
- Practical experience working with Windows and/or macOS operating systems
- Experience in collaborating with 2nd level support teams
- Proven track record of independent and solution-oriented work
Languages
Additional
- The role is based in Frankfurt am Main and requires a service-oriented mindset for direct user interaction.
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