IT Technician | IT Techniker (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
As an IT Technician, you will play a vital role in ensuring a stable IT environment for a leading German service provider, specifically supporting the media industry at locations in Munich. Your day-to-day responsibilities involve providing 1st and 2nd level support both remotely and on-site, managing hardware rollouts, and maintaining IT assets. You will be the primary point of contact for troubleshooting hardware and software issues within Windows and Office environments, documenting requests through ticket systems, and handling the physical setup of hardware components. This position is particularly attractive due to its long-term perspective with a major industry player, offering a structured 40-hour work week, attractive above-tariff compensation, and comprehensive professional development opportunities. It is an ideal role for a service-oriented professional who enjoys direct user interaction and technical problem-solving in a dynamic, large-scale infrastructure.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration), IT Systems Electronics Technician (IT Systemelektroniker), or a comparable technical qualification.
Experience
- Professional experience in 1st and 2nd level IT support
- Practical experience working with Windows and Microsoft Office environments
- Experience in handling and maintaining standard IT hardware
- Experience documenting customer inquiries and using ticket systems
Languages
Additional
- Must be available for full-time on-site support in Munich (Schwabing-Freimann or the BR broadcasting house).
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