IT Service Technician (Client Administrator) | Fachinformatiker (m/w/d)
Sparkassenverband Baden-Württemberg (SVBW)
Job Summary
As an IT Service Technician and Client Administrator at the Sparkassenverband Baden-Württemberg, you will be the primary point of contact for technical support within the HR, Organization, and Finance department. Your day-to-day responsibilities involve providing 1st and 2nd level support for users, managing hardware and software deployments, and maintaining critical infrastructure such as Microsoft Office, Active Directory, Exchange, and Group Policies. You will also oversee mobile devices and web conferencing systems while contributing to IT documentation and user training. This role is ideal for a service-oriented professional who enjoys a mix of technical troubleshooting and project participation. The position offers a high degree of autonomy and security within the Sparkassen Finance Group, featuring attractive benefits like mobile work options, a company pension scheme, and a structured environment that encourages professional development and continuous learning.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.
Experience
- Initial professional experience in IT Service or Client Administration
- Experience in the IT department of a bank or savings bank (Sparkasse) is advantageous
- Proven experience in user support and hardware/software maintenance
- Experience with structured, independent, and responsible work methods
Languages
Additional
- The role is available in both full-time and part-time capacities. Candidates must demonstrate flexibility, agility, and a willingness to participate in internal and external further education programs.