Junior ServiceNow Consultant | Informatiker/in (Hochschule)

Deloitte Services Wirtschaftsprüfungs GmbH

Wien,Innere Stadt, Wien, Österreich
Published Feb 26, 2026
Full-time
Permanent

Job Summary

As a Junior ServiceNow Consultant in Vienna, you will join the Technology & Transformation team to support renowned companies in the digital transformation of their IT Service Management processes. You will work closely with experienced consultants and solution architects, learning the ServiceNow platform from the ground up. Your daily tasks include supporting projects from requirement analysis to go-live, configuring ServiceNow modules such as ITSM, ITOM, and CSM, and designing workflows, service catalogs, and dashboards. You will also participate in customer workshops and analyze IT processes based on ITIL standards. This role is highly attractive for entry-level professionals as it offers a hybrid work model, a comprehensive training program to reach your career goals, and a collaborative culture that values employee wellbeing. The position is permanent and offers a flexible start date, making it an ideal environment for rapid professional development in IT consulting.

Required Skills

Education

Completed degree (University/FH) in Computer Science, Business Informatics, or a comparable qualification (e.g., HTL with professional experience).

Experience

  • Initial professional experience in IT consulting, IT projects, or the ServiceNow environment
  • Experience or basic understanding of ITIL processes and IT Service Management
  • Experience in configuring workflows, forms, or service catalogs is beneficial
  • Experience with JavaScript or another programming language

Languages

German (Fluent)English (Fluent)

Additional

  • Location: Vienna, Austria. Hybrid work model (Home Office possible). Full-time permanent contract. Willingness to participate in customer workshops and team-based projects.