Operations Manager - Traffic Control Center | Einsatzleiter*in (m/w/d) Kontrollraum Landesverkehrszentrale

Job Summary

As an Operations Manager at the State Traffic Control Center in Leverkusen, you will play a critical role in ensuring the 24/7 safety and mobility of North Rhine-Westphalia's road network. Your primary responsibility is overseeing the continuous monitoring of tunnel systems and technical traffic installations across the state. You will lead and organize a team of 12 operators, managing their shift schedules and providing necessary training on control room systems. This role is unique as it involves both operational leadership and strategic development, where you will help build the technical and organizational framework for traffic signal and service centers. You will be responsible for defining operational processes, troubleshooting complex technical issues, and ensuring smooth communication between various traffic management departments. This position offers a secure, long-term career path within a major public service provider, focusing on the future of digital and flexible mobility infrastructure.