IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

As a 2nd Level IT Support Engineer, you will be responsible for the administration and maintenance of complex Windows and Linux server environments. Your day-to-day activities involve analyzing and resolving technical disruptions within the IT infrastructure, including network systems and server architectures. You will act as a vital link between 1st and 3rd level support, ensuring smooth escalations and implementing sustainable technical solutions. Beyond troubleshooting, you will contribute to system migrations, rollouts, and automation initiatives using modern tools like Ansible or PowerShell. The role is ideal for technical professionals who value data security and continuous learning. You will work with a broad technology stack including virtualization (VMware/Hyper-V), cloud platforms (Azure/AWS), and monitoring tools. This permanent position offers the chance to work in large-scale IT environments with fully funded certification opportunities and professional development, making it an excellent choice for those looking to advance their technical career in a stable, growing company.