IT Support Specialist | IT Supporter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will serve as the primary point of contact for employees facing technical challenges, ensuring seamless daily operations across the organization. Your day-to-day responsibilities involve analyzing and resolving hardware and software malfunctions, as well as installing and configuring workstations, printers, mobile devices, and network components. Beyond troubleshooting, you will play a key role in documenting support cases and contributing to broader IT projects aimed at evolving the company's system landscape. This role is ideal for service-oriented professionals who enjoy structured problem-solving and want to work with a diverse range of technologies. The position is particularly attractive due to its comprehensive benefits package, which includes childcare subsidies, corporate discounts on travel and electronics, and specialized support such as allowances for computer glasses, providing a supportive environment for long-term professional growth.