IT Support Technician | IT-Support-Techniker (m/w/d)

Job Summary

As an IT Support Technician at FERCHAU, you will be responsible for providing comprehensive technical assistance across 1st to 3rd level support tiers. Your daily activities will involve handling IT inquiries and malfunctions for internal users, both remotely and on-site. You will take charge of installing, configuring, and maintaining hardware and software, while also managing IT systems and network administration. The role is highly collaborative, requiring you to support rollouts, updates, and migrations while documenting solutions in a knowledge database. This position is ideal for service-oriented professionals who enjoy troubleshooting and interacting with both internal staff and external service providers. Joining FERCHAU offers the opportunity to work on diverse projects for prestigious clients in electrical and automation technology, supported by a network of over 130 branches. The company emphasizes professional development and work-life balance through local placement options and various employee benefits.