IT Service Desk Specialist | IT-Servicedesk Specialist (m/w/d)
FERCHAU GmbH Niederlassung Rosenheim
Job Summary
As an IT Service Desk Specialist at FERCHAU Rosenheim, you will serve as the primary point of contact for all IT-related inquiries and technical issues. Your daily responsibilities will involve providing comprehensive 1st and 2nd level support, where you will receive, analyze, and resolve incident reports. You will be responsible for the installation and configuration of hardware and software, as well as the ongoing maintenance and monitoring of network security. Beyond reactive support, you will contribute to the company's broader IT strategy and ensure all technical disruptions are meticulously documented. This role is ideal for a tech-savvy professional who enjoys problem-solving and system integration within a collaborative team environment. The position offers an attractive package including an unlimited employment contract, flexible working hours through a flexitime system, and opportunities for mobile work, making it a stable yet modern career choice in the technology sector.
Required Skills
Education
Completed vocational training as an IT Specialist (Fachinformatiker) or a comparable professional qualification.
Experience
- Professional experience in IT Support (1st and 2nd level)
- Practical experience in network administration and security
- Experience in hardware and software maintenance and configuration
- Demonstrated ability in technical problem analysis and documentation
Languages
Additional
- Location: Rosenheim. Requires a high level of IT affinity and the ability to explain complex technical issues clearly. Position involves an unlimited employment contract with flexible working hours (flexitime).
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