Senior CRM and ERP Application Specialist | Senior CRM und ERP Application Specialist (m/w/d) Düsseldorf | Vollzeit

WISAG Produktionsservice Hauptverwaltung GmbH

Düsseldorf, Nordrhein-Westfalen, Deutschland
Published Feb 24, 2026
Full-time
Permanent

Job Summary

As a Senior CRM and ERP Application Specialist at WISAG, you will play a pivotal role in optimizing the digital landscape for one of Germany's leading service providers. Based in Düsseldorf, your daily responsibilities will involve analyzing and documenting existing process flows, identifying weaknesses in CRM and ERP configurations, and driving the development of process landscapes across procurement, logistics, sales, and service departments. You will act as a key liaison, coordinating with external implementation service providers and managing interfaces with connected specialist systems. The role is highly collaborative, requiring close interaction with key users to define target processes and support migration projects, including testing and data transfers. This position is particularly attractive for those seeking a long-term perspective in a family-run company of corporate size, offering 30 days of vacation, an attractive salary, and structured onboarding. You will have significant creative freedom to shape your area of responsibility while benefiting from the company's internal academy for professional development.

Required Skills

Education

Successfully completed degree in Business, Logistics, Business Informatics, or a comparable qualification.

Experience

  • Professional experience with ERP systems and ERP system migrations specifically within the logistics sector
  • Proven experience in analyzing, documenting, and optimizing complex business processes across multiple departments
  • Experience working with Microsoft Dynamics 365 and managing system interface architectures
  • Experience in steering and coordinating with external IT service providers and implementation partners
  • Background in supporting migration projects, including test scenarios and data takeover

Languages

German (Fluent)English (Fluent)

Additional

  • Location: Düsseldorf; Full-time permanent position (Unbefristet).